Mobile banking is a convenient way to handle the money of yours on the go and will continue to develop in popularity. In reality, fifty four % of customers agreed that they often use digital banking equipment more now, on account of the pandemic, than they did last year, according to the Digital Banking Attitudes Study by Chase.
“The pandemic has demonstrated that digital banking is actually crucial for consumers of all ages to confidently manage their finances,” Allison Beer, Head of Digital at Chase, said to the press release.
It comes as no surprise that millennials and Gen Z are the two groups who are making use of mobile banking apps the best. The study discovered that ninety nine % of Gen Z and 98 % of millennials work with a mobile banking app for a wide range of projects, including viewing account balances, examining their credit score and depositing an inspection. gen X and Boomers work with mobile banking apps less (86.5 % and 69.5 %, respectively), although the people who do remain in the majority.
Consumers mobile banking app activities, by generation
Generation | Total | Gen Z | Millennials | Gen X | Boomers |
---|---|---|---|---|---|
View account balances | 86.5% | 86% | 89.5% | 86.5% | 78% |
View account statements | 68% | 62% | 73.5% | 67% | 61.5% |
Transfer money between bank accounts | 64% | 65.5% | 71.5% | 60.5% | 50% |
Deposit checks | 59.5% | 58% | 66% | 54% | 53.5% |
Pay bills | 49% | 45.5% | 53% | 50% | 40.5% |
Check credit score | 32% | 28.5% | 56.5% | 30% | 20% |
Use peer-to-peer payments | 24% | 20% | 31% | 21.5% | 14.5% |
Use online chat to ask a question | 16.5% | 18% | 27.5% | 13% | 12.5% |
Create and track a budget | 13.5% | 25% | 17.5% | 9% | 4% |
View a forecast of monthly spending | 13% | 17% | 18% | 9.5% | 4.5% |
Create a savings goal and track progress | 12% | 21.5% | 18% | 5.5% | 2% |
Open a new bank account | 9.5% | 11.5% | 12% | 7% | 5.5% |
Despite the generational differences, mobile banking will not be going anywhere: Most financial institutions, including banks and credit card issuers, today provide clients with user-friendly mobile apps for their smartphones. The Chase Mobile app, for example, is actually offered to Chase Sapphire℠ Checking account holders, and also Chase Freedom Flex℠ cardholders.
While a mobile banking app is a great asset, it is not always a one-stop shop to managing your finances as it might be limited to the accounts you’ve at one bank. In case you’ve a number of accounts from various banks and would like a holistic method to handle the money of yours, consider creating a budget spreadsheet or maybe enrolling in a budgeting app or money app like Mint or else you Need a Budget.
To be able to create your very own spending budget technique with similar efficiency to an app, following these five steps:
- Calculate your net income
- List monthly expenses
- Label fixed and variable expenses
- Determine average month charges for every expense
- Make adjustments